Last Updated: 20th February 2025
Designloom Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information when you voluntarily provide it to us, such as when you:
Contact us via email or forms
Request a quote or consultation
Subscribe to our newsletter
Engage in business with us
Personal information may include:
Name
Email address
Phone number
Company name
1.2 Non-Personal Information
When you visit our website, we may collect non-personal data automatically, such as:
IP address
Browser type and version
Pages visited and time spent on them
Device type and operating system
1.3 Payment Information
We do not collect or store payment details. All transactions are securely processed through third-party services such as banks, invoicing software, or payment providers. We do not have access to your financial information.
2. How We Use Your Information
We use the collected data for the following purposes:
To communicate with you regarding inquiries, projects, and services
To improve our website and services
To ensure compliance with legal and regulatory obligations
3. Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share information in the following situations:
Service Providers: Third-party vendors assisting in operations (e.g., hosting providers, analytics tools).
Legal Compliance: When required by law or to protect our legal rights.
Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be part of the transaction.
4. Data Security
We take appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no online transmission or storage method is 100% secure. If you suspect a security issue, please contact us immediately.
5. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, such as:
Access: Request details of the data we hold about you.
Correction: Request corrections to inaccurate information.
Deletion: Request deletion of your personal data where applicable.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at info@designloom.co
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyse traffic, and provide tailored content. You can manage cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Designloom Ltd